Solution 6: Remove and reinstall the printer driver.Ĭontact the printer manufacturer for the latest version of the driver for the printer.
If you see an option to "Set Printer Offline", then the printer is currently online. Therefore, choose the option "Set Printer Online".
If you see an option to "Set Printer Online", then the printer is currently offline. Right-click the printer you are attempting to print to. To see if the printer is set offline and set it online, do the following:ģ.
The printer you are printing to could be set offline within the operating system. Solution 5: Make sure your printer is online. It maybe necessary to restart your computer after choosing this option. If there are documents in the queue, choose File > Cancel All Documents. To see if there are multiple documents stuck in the printer queue and delete them:Ģ.Ĝhoose Start > Settings > Printers And Faxes.ģ.ĝouble-click the printer you are attempting to print to.Ĥ. Solution 4: Remove all documents in the printer queue. Deleting preference files will not result in the loss of saved documents. Once Acrobat is restarted, new preferences will be created automatically based on application defaults. Right-click either the 6.0 or 7.0 folder and choose Delete.Īcrobat preference files contain application settings such as toolbar arrangements.
Solution 3: Delete the Acrobat preferences folder.ģ. In the resulting Advanced Print Setup dialog box, select Print As Image and click OK. Solution 1: If you are printing to a Brother printer, update your printer.įind the update and installation instructions on the Brother support site atģ.Ĝlick Advanced at the bottom of the Print dialog box.Ĥ. When you print from Adobe Acrobat or Adobe Reader 6.0 or 7.0 on Windows, the application returns the error message, "The document could not be printed."ĭo one or more of the following solutions: Support Knowledgebase Error "The document could not be printed" when you print from Acrobat or Reader (6.0 and 7.0 on Windows)
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